Hondros College of Business expects all students to submit coursework that represents a high standard of academic integrity. Coursework should reflect the student’s own understanding of the academic content. Academic dishonesty undermines the integrity of both the student and the program.

Hondros College of Business adheres to the American Psychological Association (APA) style of writing and requires all students to submit their work in this format. All incidents of academic dishonesty, whether intentional or unintentional, are unacceptable, and Hondros College of Business will address these issues immediately. Depending on the severity of the academic dishonesty, Hondros College of Business reserves the right to impose immediate academic dismissal from the College. Academic dishonesty includes, but is not limited to, the following:

Plagiarizing
Plagiarism is taking the work of another, or another source, and passing it off as your own, intentionally or unintentionally. Plagiarizing may include any or all of the following:

  • Patch writing - Stringing together bits and pieces of original work(s) with your own thoughts or work to create new passages.
  • No quotation marks - Citing or attributing the work to the original author, using directly-quoted materials, but not acknowledging the direct passages with quotation marks.
  • Literary amnesia – Presenting material as original that is actually based on a hidden memory or past experience believed to be original, but actually previously heard or experienced through another source.
  • Self-plagiarism - The re-use and re-submission of one’s own previous work or parts of past work as new or original work without providing proper acknowledgement or credit.
  • Cutting and pasting - While the Internet is seemingly free due to its easy access and plethora of information, credit must still be given to information available through this resource.

Consequences of Plagiarism:
  1. First instance - Students will need to complete a coaching session and will have the opportunity to resubmit their assignment. The assignment will follow the late assignment policy on the course syllabi for a late submission of one week.
  2. Second instance - Zero on the assignment.
  3. Third instance - Failure of the course.
  4. Fourth instance – Immediate dismissal from the College and a notation on the student’s transcript.
Cheating
Cheating is intentionally using or attempting to use unauthorized materials, information, or study aids in any academic exercise. Cheating may include any or all the following:
  • Copying someone else’s examination, homework, paper, or projects.
  • Obtaining copies of a text, quiz, etc. in advance of the assignment.
  • Purchasing papers/assignment and presenting them as your own.
  • Allowing another person to complete coursework on your behalf.
  • Using material or resources prohibit by the faculty.
  • Collaborating on an assignment/project without the permission of the faculty.
Falsification
Submitting falsified information or documentation to any department of the College.

Facilitating Academic Dishonesty
Assisting or attempting to assist another student to commit any form of academic dishonesty.

Consequences of Cheating, Falsification, and facilitating Academic Dishonesty:
  1. First instance - Zero on the assignment.
  2. Second instance - Failure of the course.
  3. Third instance - Immediate dismissal from the College and a notation on the student’s transcript.

Students are expected to be proficient in their use of technology at Hondros College of Business.
Students are required to have access to a computer and reliable internet to take and complete online classes.

  1. System Requirements:
    • Operating System: Windows 10, Windows 8, or Windows 7
    • Mac Operating System: Mac OS X, Mac OS 9, Mac OS 8
    • Screen Resolution: 1024 x 768
    • Color Quality: High Color (16 bit) or True Color (32 bit) for your monitor setting. Note: On Windows 7, or XP these settings are called Medium (16 bit) and Highest (32 bit).
    • A wireless card or built-in wireless networking.
    • PC/Web Camera or alternate video recording device for recording speech/presentations, synchronous learning activities with faculty & other students.
  2. Browser Requirements:
    • Microsoft Edge (Windows 10+), Google Chrome (latest version), Firefox (latest version), or Safari 10 and 11
    • Cookies enabled or set to medium. See your operating system’s online help or your browser’s “Help” for how to set this.
    • Disabled Pop-up blocker
    • Flash Player Plug-in
  3. Connection Speed
    • Cable modem/(DSL connection recommended).
  4. Additional Software
    • Microsoft Office Home/Student or Office Professional, version 365 recommended (Word, Excel and PowerPoint). Many assignments will require students to turn in work using these programs.
    • Adobe Acrobat Reader
    • Javascript
    • Flash 9+
    • Virus Protection Software
In the event a user has a problem with accessing or usage of technologies required by the College, the following steps should be taken:
  1. First, review the “Support” section (in the footer of the Schoology web page) for basic issues and questions. Users can view links with user guides, video tutorials, and FAQs.
  2. If this does not address the issue, email hccobregistrar@hondros.com

Students’ satisfactory academic progress is measured for both qualitative and quantitative success.
A student must meet both the qualitative and quantitative elements of satisfactory academic progress while at Hondros College of Business to be considered in Good Academic Standing. The standards of satisfactory academic progress are applied to all students enrolled at Hondros College of Business and is evaluated at the end of each quarter by the Registrar. Students who fail to achieve Good Standing at the end of the quarter evaluation will be notified in writing of placement in Warning or Probation status and the subsequent requirements and/or consequences.

Qualitative Measure: Cumulative Grade Point Average – Qualitative Measure
Students must maintain a cumulative grade point average of 70% for a “C” or (2.0 GPA). This standard will be evaluated at the end of each quarter. Students who fail to meet the required minimum cumulative GPA will be considered as not making satisfactory academic progress and will be placed on Academic Warning status.

Quantitative Measure: Pace of Progression/Maximum Program Length
Students must successfully complete 67% of all attempted credit hours. This standard will be evaluated at the end of each quarter. Pace of progression is calculated by dividing the cumulative total earned credit hours by the cumulative total attempted credit hours. All transfer credits, prior learning experience credit, and advanced standing credit/credit by examination awarded, will be considered as both attempted credits and earned credits.
Attempted credit hours include the following grades, A, B, C, D, F, W, P, TR. Earned credit hours will only include the following grades, A, B, C, D, P, TR.
Students who fail to meet the minimum pace of progression requirement will be considered as not making satisfactory academic progress and will be placed on Academic Warning status.

Pace of Progression Chart

Attempted Credit Hours Minimum Pace of Progression Required Earned Credit Hours
6 6 x .67 4.5
9 9 x .67 6.5
12 12 x .67 8.5
15 15 x .67 10.5
24 24 x .67 16.5

Letter Grade Percent Range/Description Quality Points Per Credit Hour
A 90-100 4.00
B 80-89 3.00
C 70-79 2.00
D 60-69 1.00
F 59-below 0.00
I Incomplete 0.00
TR Transfer Credit 0.00
W Withdrawal 0.00
P Prior Learning Experience Credit 0.00

The Family Educational Rights and Privacy Act (FERPA) affords eligible students certain rights with respect to their education records. (An “eligible student” under FERPA is a student who is 18 years of age or older or who attends a postsecondary institution at any age.)

These rights include:

  1. The right to inspect and review the student's education records within 45 days after the day Hondros College of Business receives a request for access. A student should submit to the Registrar a written request that identifies the record(s) the student wishes to inspect. The Registrar will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the school official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.

  2. The right to request the amendment of the student’s education records that the student believes is inaccurate, misleading, or otherwise in violation of the student’s privacy rights under FERPA.
    A student who wishes to ask Hondros College of Business to amend a record should submit a written request to the Registrar, clearly identify the part of the record the student wants changed, and specify why it should be changed.
    If Hondros College of Business decides not to amend the record as requested, the College will notify the student in writing of the decision and the student’s right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

  3. The right to provide written consent before Hondros College of Business discloses personally identifiable information (PII) from the student's education records, except to the extent that FERPA authorizes disclosure without consent.
    Hondros College of Business discloses education records without a student’s prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official typically includes a person employed by Hondros College of Business in an administrative, supervisory, academic, research, or support staff position (including law enforcement unit personnel and health staff); a person serving on the board of trustees; or a student serving on an official committee, such as a disciplinary or grievance committee. A school official also may include a volunteer or contractor outside of Hondros College of Business who performs an institutional service of function for which Hondros College of Business would otherwise use its own employees and who is under the direct control of the school with respect to the use and maintenance of PII from education records, such as an attorney, auditor, or collection agent or a student volunteering to assist another school official in performing his or her tasks. A school official typically has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the College.

  4. The right to file a complaint with the U.S. Department of Education concerning alleged failures by the Hondros College of Business to comply with the requirements of FERPA. The name and address of the office that administers FERPA is:
    Family Policy Compliance Office
    U.S. Department of Education
    400 Maryland Avenue, SW
    Washington, DC 20202
For full disclosure of FERPA, visit http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html.

The Student Complaint & Grievance Policy provides a formal process to provide students a documented process to have a complaint reviewed and a resolution rendered for academic and non-academic complaints and grievances.   An academic complaint is based on a circumstance that the student believes violates a published policy, syllabus, or rubric.  Academic complaints include, but are not limited to, academic integrity, grading, feedback, etc.   A non-academic complaint is based on a situation that the student feels violate a published policy, procedure, or agreement made between the student and the institution. Non-academic complaints include, but are not limited to financial decisions*, refunds, disparate treatment, etc. *Satisfactory Academic Progress (SAP) and any other appeal that has a separate policy/procedure is excluded from this policy* Academic Complaint Process: 

  1. Informal Complaint: Within five business days of the specific occurrence, the student may provide the faculty member (whom the complaint is against) with a clearly written complaint that includes the specific policy, syllabus item, and/or rubric information that has been allegedly violated. The faculty member is responsible for reviewing the complaint and providing a response in writing to the student within three business days. If the complaint is related to the lack of email response of the faculty member, the student should make a final attempt to contact the faculty member and allow 48 hours for response prior to moving to Informal Mediation.

  2. Informal Mediation:  If the resolution rendered remains unsatisfactory upon receiving the faculty member’s response, the student may contact the Academic Chair & Faculty Manager of the College within five business days of the informal complaint response. The student will provide the faculty member’s response and the specific policy, syllabus item, and/or rubric information that has allegedly been violated, and a recommendation of resolution. The Academic Chair is responsible for reviewing/investigating the complaint and providing a written response to the student within three business days.

  3. Formal Grievance:  If the resolution rendered remains unsatisfactory upon receipt of a response from the Academic Chair & Faculty Manager, within five business days the student ay submit a formal letter to hcobdegreeprogramstaff@hondros.com outlining their grievance and a recommendation of resolution to be formally recorded by the College.  The student will be responsible for providing all prior communications and documentation of the complaint including  a recommendation of resolution. The formal grievance will be provided to the Vice President of Degree Programs, Academic Chair & Faculty Manager and the course faculty member teaching  the course in question. The Vice President of Degree Programs will notify the Academic Chair & Faculty Manager and the faculty member that a formal grievance has been received and will conduct a review of the grievance and convene with administration and other necessary parties to determine a resolution. The Vice President of Degree Programs is responsible for reviewing/investigating the formal grievance and providing a written response to the student within 5 business days of receiving the formal grievance. This decision is final and ends all college pathways for resolution.

  4. External Agency: Students are encouraged to proceed through college processes before filing a complaint with an external agency.  If the student is still not satisfied with the college resolution, the student may contact the Executive Director of the State Board of Career Colleges and Schools, 30 East Broad Street, Suite 2481, Columbus, OH 43215, 877-275-4219 to state the grievance.  Students may use the following link to file a grievance with the Executive Director:  https://scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx

  5. External Agency: If the student again is not satisfied, the students should then contact the Accrediting Council for Independent Colleges and Schools, 1350 Eye Street, NW | Suite 560 | Washington, DC 20005 or call 202-336-6780.  Students may use the following link to file a grievance with ACICS: https://acicscomplaints.com/ 


Non - Academic Complaint Process: 

  1. Informal Complaint: Within five business days of the specific occurrence, the student may provide the Vice President of Degree Programs with a clearly identified complaint. The written complaint should include the specific policy/agreement that has been violated, and their desired resolution. The Vice President is responsible for reviewing/investigating the complaint and providing a written decision to the student within three business days.

  2. Formal Grievance: If the resolution rendered remains unsatisfactory upon receipt of a response from the Vice President of Degree Programs, within five business days the student ay submit a formal letter to hcobdegreeprogramstaff@hondros.com outlining their grievance and a recommendation of resolution to be formally recorded by the College.  The student will be responsible for providing all prior communications and documentation of the complaint including  a recommendation of resolution. The formal grievance will be provided to the College President who will conduct a review of the grievance and convene with administration and other necessary parties to determine a resolution. The College President is responsible for reviewing/investigating the formal grievance and providing a written response to the student within 5 business days of receiving the formal grievance. This decision is final and ends all college pathways for resolution.

  3. External Agency: Students are encouraged to proceed through college processes before filing a complaint with an external agency.  If the student is still not satisfied with the college resolution, the student may contact the Executive Director of the State Board of Career Colleges and Schools, 30 East Broad Street, Suite 2481, Columbus, OH 43215, 877-275-4219 to state the grievance.  Students may use the following link to file a grievance with the Executive Director:  https://scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx

  4. External Agency: If the student again is not satisfied, the students should then contact the Accrediting Council for Independent Colleges and Schools, 1350 Eye Street, NW | Suite 560 | Washington, DC 20005 or call 202-336-6780.  Students may use the following link to file a grievance with ACICS: https://acicscomplaints.com/

Hondros College of Business is not authorized by the U.S. Immigration and Naturalization Services to issue student visas. Hondros College of Business does not admit ability–to-benefit students. An applicant to Hondros College of Business is accepted based on the following conditions:

  1. Applicant must be at least 18 years of age and/or beyond the age of compulsory school attendance.

  2. Admissions interview must be conducted in person or by telephone with an Enrollment Specialist prior to program acceptance.

  3. Applicants must be a U.S. Citizen or permanent resident of the United States. Applicants must provide copies of required government-issued documentation (proof of citizenship, driver's license, state ID, passport, or permanent residency, if not a U.S. citizen).

  4. Applicants must complete the application and pay the $25 application fee.

  5. Applicants must possess a high school diploma or GED equivalent. Official high school transcripts or other official verification of high school graduation provided by the high school or public-school district, must be received by the College before the student is permitted to start classes.
    • If high school transcript is in a foreign language, applicants must have their transcripts evaluated by a qualified third-party agency. The applicant is responsible for paying all fees associated with translation and verification, as well as ensuring the results are submitted to Hondros College of Business.
    • Third-party evaluators must be a member of one of the following:
      • National Association of Credential Evaluation Services (NACES).
      • Association of International Credential Evaluators (AICE).
  6. If English is not the native language, the applicant must demonstrate college level proficiency in English through one of the following:
    • Provide a high school transcript completed at an accredited/recognized high school where the language of instruction is English.
    • Successfully complete one of the following English proficiency tests with the minimum score listed below:
      • TOEFL Paper-based Test of English as a Foreign Language (TOEFL PBT): 500
      • TOEFL Internet Based Test (iBT): 61
      • International English Language Test (IELTS): 6.0
      • Pearson Test of English Academic: 44

  7. Once the applicant has met all the admissions requirements and been accepted into the College, applicant must complete the enrollment agreement, and all other required paperwork. Applicant must pay the $100 enrollment fee.

The following is the approved refund policy for a registered school in Ohio and is applicable to each course:

  1. A student who starts class and withdraws during the first calendar week of the academic term shall be obligated for twenty-five (25%) percent of the tuition and refundable fees for each course in that academic term plus the registration fee.
  2. A student who withdraws during the second full calendar week of the academic term shall be obligated for fifty (50%) percent of the tuition and refundable fees for each course in that academic term plus the registration fee.
  3. A student who withdraws during the third full calendar week of the academic term shall be obligated for seventy-five (75%) percent of the tuition and refundable fees for each course in that academic term plus the registration fee.
  4. A student who withdraws beginning the fourth full calendar week will not be entitled to a refund.
Refund Calculation
Class Tuition x Student Obligation % (determined by the Last Date of Activity) = Adjusted Student’s Tuition.
1st Week:    $285 x .25 =    $71.25
2nd Week:    $285 x .5 =    $142.50
3rd Week:    $285 x .75 =    $213.75
4th Week:    $285 x 1.0 =    $285.00

The last date of attendance is determined by the last day of attendance for a ground class, or the last submitted assignment or activity in an online course. The last date of attendance is used to determine the amount of a student refund based on the refund policy. Refunds will be processed within 30 days of request.

Student Right to Cancel Policy
A newly enrolled student may cancel his or her enrollment, by any manner, at any time up through the end of the second calendar week of his or her first quarter and will receive a refund of any tuition paid to the school.

Course Add/Drop/and Course Withdrawal
Students should email the Registrar at hcobregistrar@hondros.com for any course add, drop, or course withdrawal request.
A student may add or drop a course(s) through the end of week 1 (one) of the quarter. Courses dropped by the end of week one will not be recorded on the student’s transcript. Students should reference the refund policy contained within this catalog to determine eligibility of tuition refunds for dropped courses.
A student may withdraw from a course(s) from week two (2) through the end of week six (6). Course withdrawals will receive a grade of “W” on their transcript. A grade of “W” is not calculated in the cumulative grade point average; however, it does count toward hours attempted in the program. Students who fail to attend all registered courses for two consecutive weeks prior to week 7 (seven), will be withdrawn with a grade of “W” from the course(s). Students should reference the refund policy contained within this catalog to determine eligibility of tuition refunds for dropped courses.

Program Withdrawal
A student may request withdrawal from the College by notification to the Vice President of Degree Programs. Students requesting withdrawal on or before the end of week 6 (six) of an enrolled quarter will be withdrawn from all courses with the grade of “W” for each class in that quarter. Students who request withdrawal after the end of week 6 (six) of an enrolled quarter will be withdrawn with the grade of “F” for each course in that quarter.
Students who do not attend class for two consecutive quarters will be withdrawn by the College.

Program Dismissal
Students may be dismissed from the College for the following reasons: 1) students do not return to good academic standing at the end of their quarter on academic warning and/or probation (see Standards of Satisfactory Academic Progress policy); 2) students are not meeting the maximum program length requirements of the Standards of Satisfactory Academic Progress policy (see Standards of Satisfactory Academic Progress policy); or. 3) students are in violation of the Student Conduct or Academic Integrity Policy, depending on the severity.
Students are notified in writing of dismissal.

All requests for transfer credit must be accompanied by an official transcript issued by the academic institution directly to Hondros College of Business. Transcripts must come from an accredited academic institution whose accreditor is recognized by the United States Department of Education. International credits are not transferable. An official transcript is defined as a being received in a sealed envelope from the original institution or sent electronically through a certified credentialing agency (e.g. Parchment) or the institution. Questions concerning transfer credit should be emailed to the Registrar at hcobregistrar@hondros.com. A maximum of 45 credit hours can be awarded through transfer credit and/or prior learning experience. Prior learning experience credit cannot exceed 22 credits of the maximum 45 credits hours allowed.

Students with eligible transfer credit and/or prior learning experience exceeding the 45-credit hour maximum will need to choose which courses they will have applied to the 45 credits of transfer credit/prior learning experience.

Transfer Credit

To be awarded transfer credit, the following conditions must be met:

  1. Courses must have been completed within the past 10 years.
  2. Courses must have a letter grade of “C-” (70%) or better including grades with a letter grade of a “P” (Pass).
  3. Course content must be equivalent.

Transfer Credits are not calculated in the cumulative GPA. These credit hours are counted as credit hours earned and as credit hours attempted. Transfer credit awarded will be transcribed as “TR” on the transcript.

Prior Learning Experience (PLE)

Prior Learning Experience is defined as an experience outside of activity at the college whereby credit can be awarded to a student beyond transfer credit from another institution. Students may earn a maximum of 22 credits for PLE for specific courses in the Associate Degree of Applied Business in Business Management program.

There are 2 ways a student can be awarded PLE credit which are:

  1. Advanced Standing Credit
  2. Credit by Examination

Advanced Standing Credit

Students may receive Advanced Standing Credit of 12 hours for holding an active, unencumbered Ohio Real Estate salesperson’s license. Students who qualify for Advanced Standing Credit will receive a total of 12 credit hours for the following courses only:  Real Estate Principles and Practice, Real Estate Law, Real Estate Finance, and Real Estate Appraisal. Advanced Standing Credits are not calculated in the cumulative GPA. These credit hours are counted as credit hours earned and as credit hours attempted. Advanced Standing Credit awarded will be transcribed as “P” on the transcript.

Credit by Examination

A student may be eligible to test out of certain core, general education, or elective classes, using the College Board’s College Level Examination Program or DANTES examination. Students must provide evidence of successful completion of the exam(s).  Courses awarded credit by Credit by Examination are not calculated in the cumulative GPA. These credit hours are counted as credit hours earned and as credit hours attempted. Credit by Examination awarded will be transcribed as “P” on the transcript.

Transferability of Credits

Transfer Credit is always determined by the receiving educational institution. Hondros College of Business cannot guarantee the transferability of credits earned at Hondros College of Business. If a student or graduate of Hondros College of Business is interested in transferring credits to another institution, transcripts will be issued upon request. It is advised that students keep their Hondros College of Business catalogs and course syllabi from their tenure in their program to provide to other colleges for review of the courses. If there is any financial hold on a student’s account, transcripts will not be released until the hold is resolved.

Hondros College of Business declares and affirms a policy of equal employment opportunity, equal educational opportunity, and non-discrimination, where applicable, in the provisions of educational services to the public. No individual is excluded from participation in or denied benefits of programs and employment-related opportunities at Hondros College of Business on the grounds of race, color, religion, national origin, gender, age, physical or mental handicap, sex, sexual orientation, genetic information, or veteran or military status. Hondros College of Business complies with all laws and regulations to guarantee equal opportunities. Persons who believe that they have not been afforded equal treatment in accordance with this policy should contact the VP, Degree Programs. All complaints of unequal treatment will be fully investigated, and corrective action will be taken where required.

Student Complaint Process

Click Here to a See Visual Representation of the Process

Hondros College of Business attempts to resolve student complaints through the college’s Student Grievance Procedure located here:  https://hondroscollegeofbusiness.com/policies/

If a grievance cannot be resolved by the College’s internal processes, Ohio residents and out of state students residing in SARA states may choose to file a written complaint with the Ohio Department of Higher Education (ODHE). The ODHE is responsible for responding to non-instructional complaints against public, independent non-profit and proprietary institutions of higher education in Ohio. Out of state students may also choose to seek the assistance of other applicable regulatory bodies or agencies in having their complaint reviewed. Contact information for each state’s higher education oversight agency is noted below.

Ohio Residents’ Student Complaint Procedure

For Ohio resident’s, complaints not resolved at the institutional level can be filed utilizing the Ohio Department of Higher Education’s non-SARA consumer complaint procedure and online form. Contact information to the Ohio Department of Higher Education and link to the online form may be found below:

Ohio Department of Higher Education
25 South Front St
Columbus, OH 43215
Phone: 614.466.6000
Ohio Department of Higher Education External Link

Student complaints not resolved at the institutional level can also be submitted to the:

Accrediting Council for Independent Colleges and Schools

1350 Eye Street, NW, Suite 560 Washington, DC 20005 Tel: 202.336.6780 Fax: 202.789.1747

GET IN TOUCH

Online Students’ Complaint Procedure

NC – SARA STUDENT COMPLAINTS PROCEDURE

Hondros College of Business operates under the approval of “NC-SARA”, National Council for State Authorization Reciprocity Agreements. As required by the NC-SARA student complaint process, a student must first attempt to resolve their complaint at the institutional level. For complaints not resolved within the institution, a student may file an appeal in one of the following ways (dependent on their state residence):

Non-Ohio Residents’ Student Complaint Procedure (for out-of-state students from SARA member states not residing in Ohio)

For non-Ohio residents located in SARA member states with complaints not resolved at the institutional level, they may file a SARA complaint utilizing the Ohio Department of Higher Education’s SARA Portal Agency.

NON – SARA MEMBER STATE STUDENT COMPLAINTS PROCEDURE

For residents not located in a SARA member state with complaints not resolved at the institutional level, you may contact the appropriate authority in your state of residence. Contact information can be found in the list of state agencies below.

 

Online Students’ Complaint Procedure

NC – SARA STUDENT COMPLAINTS PROCEDURE

Hondros College of Business operates under the approval of “NC-SARA”, National Council for State Authorization Reciprocity Agreements. As required by the NC-SARA student complaint process, a student must first attempt to resolve their complaint at the institutional level. For complaints not resolved within the institution, a student may file an appeal in one of the following ways (dependent on their state residence):

Non-Ohio Residents’ Student Complaint Procedure (for out-of-state students from SARA member states not residing in Ohio)

For non-Ohio residents located in SARA member states with complaints not resolved at the institutional level, they may file a SARA complaint utilizing the Ohio Department of Higher Education’s SARA Portal Agency.

NON – SARA MEMBER STATE STUDENT COMPLAINTS PROCEDURE

For residents not located in a SARA member state with complaints not resolved at the institutional level, you may contact the appropriate authority in your state of residence. Contact information can be found in the list of state agencies below.

ALABAMA

Alabama Department of Postsecondary Education PO Box 302130 Montgomery, AL 36130-2130 Phone: 334.293.4500

Alabama Department of Postsecondary Education External link

 

ALASKA

Alaska Commission on Postsecondary Education PO Box 110505 Juneau, Alaska 99811-0505 Phone: 880-441-2962

Alaska Department of Postsecondary Education External link

 

ARIZONA

Arizona State Board for Private Postsecondary Education 1400 W. Washington, Room 260 Phoenix, AZ 85007 Phone: 602.542.5709

Arizona State Board for Private Postsecondary Education External link

 

ARKANSAS

Arkansas Department of Higher Education 114 East Capitol Little Rock, AR 72201-3818 Phone: 501.371.2000

Arkansas Department of Higher Education External link

 

COLORADO

Department on Higher Education Commission on Higher Education 1300 Broadway Rd., Second Floor Denver, CO 80203 Phone: 303.862.3001

Department on Higher Education External link

 

CONNECTICUT

Connecticut Office of Higher Education 39 Woodland St. Hartford, CT 06105-2326 Phone: 860.947.1800

Connecticut Office of Higher Education External link

 

DELAWARE

Delaware Department of Education The Townsend Building 401 Federal St., Suite 2 Dover, DE 19901-3639 Phone: 302.735.4000

Delaware Department of Education External link

 

FLORIDA

Commission for Independent Education 325 W. Gaines St., Suite 1414 Tallahassee, Florida 32399-0400 Phone: 850.245.0505

Commission for Independent Education External link

 

GEORGIA

Nonpublic Postsecondary Education Commission 2082 E. Exchange Pl., Suite 220 Tucker, GA 30084 Phone: 770.414.3300

Nonpublic Postsecondary Education Commission External link

 

HAWAII

Business Registration Division of the Hawaii Department of Commerce and Consumer Affairs PO Box 40 Honolulu, HI 96810 Phone: 808.587.4272

Division of the Hawaii Department of Commerce and Consumer Affairs External link

 

IDAHO

Idaho State Board of Education PO Box 83720 Boise, ID 83720-0037 Phone: 208.334.2270

Idaho State Board of Education External link

 

ILLINOIS

Illinois Board of Higher Education 1 N. Old State Capitol Plaza, Suite 333 Springfield, IL 62701-1377 Phone: 217.557.7359

Illinois Board of Higher Education External link

 

INDIANA

Board for Proprietary Education Indiana Commission for Higher Education 101 W. Ohio St., Suite 670 Indianapolis, IN 46204 Phone: 317.464.4400

Board for Proprietary Education Indiana Commission for Higher Education External link

 

IOWA

Iowa College Student Aid Commission 603 E. 12th St., 5th Floor Des Moines, IA 50319 Phone: 515.725.3400

Iowa College Student Aid Commission External link

 

KANSAS

Individuals with a complaint about an out‐of‐state school operating in Kansas must complete and submit an online submission form that can be found here:

Out of State Complaint Process Form External link

 

KENTUCKY

Kentucky Council on Postsecondary Education 1024 Capital Center Dr., Suite 320 Frankfort, KY 40601-8204 Phone: 502.573.1555

Kentucky Council on Postsecondary Education External link

 

LOUISIANA

State of Louisiana Board of Regents PO Box 3677 Baton Rouge, LA 70821 Phone: 225.342.4253

State of Louisiana Board of Regents External link

 

MAINE

Maine State Board of Education (MSBE) 23 State House Station Augusta, ME 04333-0023 Phone: 207.624.6846

Maine State Board of Education (MSBE) External link

 

MARYLAND

Maryland Higher Education Commission (MHEC) 6 N. Liberty St., 10th Floor Baltimore, MD 21201 Phone: 410.767.3301

Maryland Higher Education Commission (MHEC) External link

 

MASSACHUSETTS

Massachusetts Board of Higher Education One Ashburton Place, Suite 1401 Boston, MA 02108-1696 Phone: 617.994.6950

Massachusetts Board of Higher Education External link

 

MICHIGAN

Michigan Department of Education PO Box 30008 Lansing, MI 48909 Phone: 517.373.9235

Michigan Department of Education External link

 

MINNESOTA

Minnesota Office of Higher Education 1450 Energy Park Dr., Suite 350 St. Paul, MN 55108 Phone: 651.259.3975 or 800.657.3866

Minnesota Office of Higher Education External link

 

MISSISSIPPI

Mississippi Commission on College Accreditation 3825 Ridgewood Rd. Jackson, MS 39211 Phone: 601.432.6372

Mississippi Commission on College Accreditation External link

 

MISSOURI

State of Missouri Coordinating Board for Higher Education 205 Jefferson St. Jefferson City, MO 65101 Phone: 573.751.2361

State of Missouri Coordinating Board for Higher Education External link

 

MONTANA

Montana Board of Regents Office of Commissioner of Higher Education – Montana University System 2500 Broadway Street PO Box 203201 Helena, MT 59620-3201 Phone: 406.444.6570

Montana Board of Regents External link

 

NEBRASKA

Coordinating Commission for Postsecondary Education PO Box 95005 Lincoln, NE 68509-5005 Phone: 402.471.2847

Coordinating Commission for Postsecondary Education External link

 

NEVADA

Nevada Commission on Postsecondary Education 3663 E. Sunset Road, Suite 202 Las Vegas, NV 89120 Phone: 702.486.7330

Nevada Commission on Postsecondary Education

 

NEW HAMPSHIRE

New Hampshire Department of Education 101 Pleasant Street Concord, NH 03301 Phone: 603.271.0257

New Hampshire Department of Education External link

 

NEW JERSEY

New Jersey Secretary of Higher Education 20 W. State St. PO Box 542 Trenton, NJ 08625-0542 Phone: 609.292.4310 or 609.984.2709

New Jersey Secretary of Higher Education External link

 

NEW MEXICO

New Mexico Higher Education Department 2048 Galisteo St. Santa Fe, NM 87505-2100 Phone: 505.476.8400

New Mexico Higher Education Department External link

 

NEW YORK

New York State Education Department Office of College & University Evaluation Education Bldg. 5 North Mezzanine, 89 Washington Avenue Albany, NY 12234 Phone: 518.474.2593

New York State Education Department External link

 

NORTH CAROLINA

Board of Governors of the University of North Carolina General Administration 910 Raleigh Rd. Chapel Hill, NC 27515-2688 Phone: 919.962.4538

Board of Governors of the University of North Carolina External link

 

NORTH DAKOTA

North Dakota Department of Career and Technical Education State Capitol – 15th Floor 600 E. Boulevard Ave. Dept. 270 Bismarck, ND 58505-0610 Phone: unknown

North Dakota Department of Career and Technical Education External link

 

OHIO

Ohio Department of Higher Education 25 South Front St. Columbus, OH 43215 Phone: 614.466.6000

Ohio Department of Higher Education External link

 

OKLAHOMA

Oklahoma State Regents of Higher Education 655 Research Pkwy, Suite 200 Oklahoma City, OK 73104-3603 Phone: 405.225.9100 or 405.225.9142

Oklahoma State Regents of Higher Education External link

 

OREGON

Oregon Office of Degree Authorization 1500 Valley River Dr., Suite 100 Eugene, OR 97401 Phone: 503.373.0072

Oregon Office of Degree Authorization External link

 

PENNSYLVANIA

Pennsylvania Department of Education 333 Market St. Harrisburg, PA 17126-0333 Phone: 717.783.6785

Pennsylvania Department of Education External link

 

RHODE ISLAND

Rhode Island Office of the Postsecondary Commissioner Shepard Building 80 Washington Street, Suite 524 Providence, RI 02903 Phone: 401.736.1110

Rhode Island Office of the Postsecondary Commissioner External link

 

SOUTH CAROLINA

Nonpublic Postsecondary Institution Licensing 1333 Main St., Suite 200 Columbia, SC 29201 Phone: 803.737.3918

Nonpublic Postsecondary Institution Licensing External link

 

SOUTH DAKOTA

South Dakota Secretary of State State Capitol 500 E. Capitol Ave Pierre, SD 57501-5070 Phone: 605.773.3215

South Dakota Secretary of State External link

 

TENNESSEE

Tennessee Higher Education Commission Parkway Towers, Suite 1700 404 James Robertson Pkwy Nashville, TN 37243-0830 Phone: 615.741.3605

Tennessee Higher Education Commission External link

 

TEXAS

Texas Workforce Commission Career Schools and Colleges-Rm 226-T 101 East 15th Street Austin, TX 78711-0001 1 Phone: 800.558.8321

Texas Workforce Commission External link

 

Texas Alternate Contact #1 In writing: Texas Higher Education Coordinating Board Office of General Counsel P.O. Box 12788 Austin, TX 78711-2788 Phone: 512.427.6101

Texas Alternate Contact #2: Texas Office of the Attorney General Consumer Protection Division P.O. Box 12548 Austin, TX 78711-2548

Texas Office of the Attorney General External link

 

UTAH

Utah System of Higher Education State Board of Regents 60 South 400 West Salt Lake City, Utah 84101-1284 Phone: 801-321-7103

Utah System of Higher Education State Board of Regents External link

 

VERMONT

Vermont Agency of Education State Board of Education 120 State Street Montpelier, VT 05620-2501

Vermont Agency of Education External link

 

Vermont Alternate Contact: Vermont Attorney General’s Office 109 State Street Montpelier, VT 05609-1001 Phone: 802.828.3171

 

VIRGINIA

Commonwealth of Virginia Council of Higher Education James Monroe Building 101 N. Fourteenth St. Richmond, VA 23219 Phone: 804.225.2600

Commonwealth of Virginia Council of Higher Education External link

 

WASHINGTON

Washington Student Achievement Council PO Box 43430 Olympia, WA 98504-3430 Phone: 360.753.7869 or 360.753.7866

Washington Student Achievement Council External link

 

WASHINGTON D.C.

Government of the District of Columbia Education Licensure Commission 810 1st Street, NE, 2nd Floor Washington, DC 20002 Phone: 202.724.2065

Government of the District of Columbia Education Licensure Commission External link

 

WEST VIRGINIA

West Virginia Higher Education Policy Commission 1018 Kanawha Boulevard East, Suite 700 Charleston, WV 25301 Phone: 304.558.2101

West Virginia Higher Education Policy Commission External link

 

WISCONSIN

Wisconsin Educational Approval Board 431 Charmany Drive, Suite 102 Madison, WI 53719 Phone: 608.266.1996

Wisconsin Educational Approval Board External link

 

WYOMING

Wyoming Department of Education Hathaway Bldg., 2nd Floor 2300 Capitol Avenue Cheyenne, WY 82002-0050 Phone: 307.777.5712

Wyoming Department of Education External link


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